How much is delivery?
Our bouncy castles are delivered on pallets, delivery prices can vary depending on your location. Contact us either by phone or email for a quote or check out our delivery information page.
Where do you deliver to?
We can deliver our bouncy castles and inflatables to anywhere in the world! Andy J. Leisure has delivered to over 90 different countries across the globe! Contact us for a personalised quote.
What are the sizes of your bouncy castles?
Take a look at our bouncy castles and inflatables specifications on product listings for full details on sizes and weights.
What is the maximum age of the users for your inflatables?
Generally, children's bouncy castles are up to 14 years and the adults bouncy castles can be used for any age. Contact us for further details.
How long does it take from placing my order to delivery?
At Andy J. Leisure, we can make approximately 40 bouncy castles per week but it all depends how busy we are when you order. Usually Summer has a longer lead time than the winter. Give us a ring for our current lead time.
Can I see any of your inflatables before we buy?
Absolutely! Contact us to make an appointment. You can also see some of our inflatables on our new video page and social media pages.
How do I place an order?
Use the contact page or ring 0151 487 3336.
Do I have to pay the full balance when I order?
All we ask for is a deposit when placing the order, usually around £200 per inflatable but this can vary depending on your requirements and the size.
Where do I get hire terms?
You can download them from our downloads page.
Do your prices include VAT and Delivery?
All prices on our website are subject to VAT at 20% and Delivery charges where applicable. It is possible to collect your inflatable from our UK factory to avoid any delivery fees.
What accessories come with the bouncy castles?
Every package is different. All inflatables unless stated otherwise come with a blower, pegs, groundsheet, conformity certificate and velcro name banner as standard.
Do your fans deflate the castle?
Yes! Order a deflator and see the magic work for yourself.
What artwork can I pick from?
We have thousands upon thousands for you to choose from. It is impossible to list them all! Contact us and give us an idea what your looking for.
How do I get a website for my new hire business?
There are some free website templates out there if your looking for something basic. If you want to go that one step further, we do have recommendations we can make, we strongly recommend either Bouncy Castle Network (Booking Online Ltd) Or KBS (Kool Booking Systems/Bright Future Business Solutions). These are both tailored to leisure hire businesses and are both great companies to work with.
How do I pay my deposit?
You can either give us a ring or email to arrange a quote to be sent over which will include payment instructions or simply pay a deposit direct on our website through checkout.
Where do I get public liability insurance from?
There are many companies out there, contact us for some recommendations.
Do you offer discounts if I purchase more than 1 item?
Of course! We have assembled some start-up packages with some fantastic discounts. Alternatively, contact us to see what kind of deal we can do for you!
Do you import your inflatables or PVC?
We used to manufacturer only in the UK but with the advancements in the industry we now have some products manufactured with over agent abroad. However, we guarentee are products are too the same high quality as our UK manufactured products. This is also only a select few products and the majority are still manufactured right here in the UK.
Why are you cheaper than other manufacturers?
We buy more PVC and fans than anyone else in the country. Given we buy in huge bulk we do get some discount which we pass onto you!
Have you made inflatables for any corporate companies?
Yes! We've sold to Hilton Hotels, The Quatar Royal Family, Pepsi, Fishermans Friend, Knight Frank, The Army - plus many many more.
Do I get a warranty?
We give a 12 months back to base warranty with all our inflatables and blowers
Do I get a test certificate?
Our inflatables come with a 12 months initial test certificate as standard.
Do you provide testing when my 12 months run out?
It is a legal requirement to have you items annually inspected. We can inspect items manufactured by us and issue an inspection report. We can also PIPA test any EN14960 items and register or renew them on the PIPA database if required as we are a registered PIPA inspection body.